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Category: emails

junk mail and spam from e-forms

Web forms, good or bad for spam?

If you have a website then you most likely have a form, usually on the contact page. Do they work? Analytics companies live and die using forms, they can gleam data and monitor trends. Insurers and price comparison websites for example will ask you to complete a paged form, ie: page one = name, telephone no. email… page 2 = requirement or reason for your enquiry, then pages thereafter go into more detail. It’s well know within the marketing trade that most folk give up after the first page when they see the data required so they delete the site. However, the page one information goes to the call centre...

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signature design service for emails

email signature graphics – FREE design offer for OHM clients

Emails are an important part of your business stationery, used every day, when you make first contact they are also your e-card and if you’re a limited company they must have legal information in them (ICO requirement since 2007!). Logo, telephone numbers, web addresses and the small print all goes into what the techs call the ‘signature’. Creating a signature is (if you know how to do it) very straight forward. Most email programs have a signature design area that allows you to create your own signature with images, links and formatting, here’s the Oast House Media Christmas design using Outlook in Office365. But be careful, signatures must be small...

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email cyber hacking east kent

Have you been hacked?

The cyber security company Avast claim that 29,271,842,390 passwords have been stolen recently, mainly from emails accounts. Problem is you don’t know this is going on or where the information is being used. Some of the big attacks run into millions of addresses that are sold on the dark web. I think we need to assume that nothing is safe so do not put info into emails that’s sensitive. That’s why a lot of documents (PDFs) have a secondary security gateway, same with some websites if you try to access from another device (IP address). Larger companies use ‘firewalls’ to protect their internal mail systems and we’ve even heard of...

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Office 365 gains popularity with clients

Emails remain the biggest issue for most full support web design companies. Traditionally Oast House Media have offered email services in parallel with web hosting for free which has worked fine for years but an increasing group of clients require a better, more sophisticated email solution especially those who use their emails on mobile devices. Why? Facebook messenger and Whatsapp are leading the mobile device comms game and have unintentionally dragged emails with them but emails have additional benefits like attachments, CC and BCC tagging, email formatting, links, multi source image embed to name a few advanced attributes the aforementioned cant do. There are 2 common email formats that can...

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lost emails

Client loses £1,000s business from website inquiries

Make sure your emails are working or risk losing out

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website re-design special offer

November 17 Newsletter

More web design news for Kent based clients

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email error codes

Email error codes – what do they mean?

It is so frustration when you send an important message and you get an error bounce reply with a load of mumbo jumbo attached. But what does it all mean. Just recently a client forwarded a ‘550’ to us complaining that it’s an email account they regularly send to, turns out the recipient was having mail problems, that’s why the error was issued – clever, but only if you know what they mean. Here at OHM we enjoy 24/7 server support, reported errors like the ‘550’ get quick responses so we can get back to our clients. In this case, less than 15 minutes! Here’s a list of error codes...

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emails

Email updates completed

Many thanks to all our web design clients who assisted with the email updates over the past 5 days. Hopefully the support information we supplied assisted clients in the transfer from email forwarder to pop3 accounts. We’ve been featuring the email forwarder issues in past news blogs but the crunch came when two of our clients accounts were compromised, hopefully all now fixed and happy sailing for the future.

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emails

The demise of the e-mail forwarder

As the big email propagators go cold on the email forwarding concept, how can you convert to pop3 (or imap) and when should you do it? The way to look at the demise of your email forwarder is to consider its past use… If it’s been used for marketing and/or stationery you probably need to keep it, therefore it needs to be re-issued/converted to a real email account, what we call a pop3 account. And/or… If it’s been used on a website (now or in the past) therefore listed on say a directory, a customer’s contact info for your business you probably need to keep it, therefore it needs to...

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email quaratine list

Legitimate emails going to junk folders

Just had a client complaining that here marketing emails to bulk and individual recipients are not being delivered, or going to the junk folder! The samples we looked at were OK but contained ‘trigger’ words (and attachments) that some spam detection software will pick up like ‘special offer’ for example. There are probably more reasons why a message shouldn’t reach its destination than you can imagine, a long list of tick boxes every message has to get through. Using a public email address is almost certain to get filtered (like a yahoo or hotmail acc). Some attachments are not accepted, email formatting comes into the equation as well. Government and...

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