Category: web names

who is look up

Lost web name recovery – case study

We’ve reported this disaster before but it’s well worth reminding website owners to make sure they have their web name account information safely archived. One of our clients website ‘disappeared’ last month taking web pages and emails with it – why? The owner had relied on a relative to manage her primary web name, ie: purchase, renew etc, but there was a breakdown in communication and the web name was’nt maintained and the registrant company (based in USA) de-registered it! The relative could not be contacted so the business, which relies totally on web inquiries, ceased to trade. We recommended the .co.uk variant which was purchased and now the site...

who is look up page

Managing your web names

The majority of our web clients purchase and pay for their own web names. We always recommend that the client makes this purchase as it is an integral part of their business and without ‘ownership’ they are vulnerable to loss. Over the years we’ve come across some real horror stories; company websites (and emails) disappearing because the person who purchased the web name no longer exist. We even had a client who’s ex wife purchased the business web name but would not release the account information! Some of these clients when asked think that because they paid an invoice to a 3rd party (ie web design company) they own the...